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Cleaning Business Start-Up 2 Things You Can't Afford To Ignore

August 19, 20244 min read

Running a successful cleaning business isn’t just about delivering top-notch service; it’s about building a strong foundation that ensures your business runs smoothly, protects your hard work, and sets the stage for long-term profitability.

Part of this foundation is built on clear, well-defined policies that not only safeguard your business but also help you navigate the challenges of business ownership with confidence.

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When I started my cleaning business over 30 years ago, I had no policies in place. At the time, I thought providing excellent service was enough to keep clients happy and my business thriving.

But I quickly learned that without clear policies, I was leaving myself vulnerable to misunderstandings, payment issues, and unnecessary stress. The lack of structure nearly cost me my business, and what I didn’t realize was that not having a solid set of policies was costing me money—big time!

It wasn’t until I implemented these crucial policies that everything changed. My business became not only more profitable but also simpler to run. I was working less while making more money, all because I had set clear expectations with my clients and created a system that allowed my business to operate smoothly and efficiently.

cleaning girl happy

The truth is, policies aren’t just paperwork—they’re an important part of the foundation of your business. They help you manage expectations, prevent misunderstandings, and build trust with your clients.

If you’re serious about setting your cleaning business up for success, these are two policies you absolutely must have.

1. Payment Policy: Payment Due at Time of Service

A strong payment policy is essential for maintaining cash flow and avoiding the awkwardness of chasing payments. Make it clear that payment is due at the time of service. This policy not only secures your earnings but also helps establish a professional relationship with your clients. For example, implementing a $25.00 fee for payments not left at the scheduled cleaning shows that you value your time and services, and it encourages clients to adhere to the terms.

2. Deposit Policy: 50% Deposit for First-Time Cleanings

First impressions matter, and so does the first payment. Requiring a 50% deposit for all first-time cleanings is a smart way to secure your booking and ensure the client is serious about your services. This policy minimizes the risk of cancellations and gives you peace of mind that your time is valued. It’s a straightforward way to protect your business from potential losses and ensure that you’re compensated for your time and effort right from the start.


These are just two of the policies that can make a significant difference in how you run your cleaning business. Having a complete set of well-thought-out policies isn’t just about protecting your business—it’s about creating a professional, trustworthy brand.

Clear policies help you set expectations from the get-go, minimize disputes, and streamline your business operations. They allow you to focus on providing excellent service while ensuring that your business remains profitable and sustainable.

Want the exact policies that helped me run a successful cleaning business for over 30 years? I've got them ready for you! The House Cleaning Business Starter Kit is packed with the essential policies and forms you need to not only start your business but set it up for long-term success.

This kit isn’t just about paperwork—it’s about building a solid foundation for your business. From professional policies to key business forms, everything in this kit is designed to help you save time, avoid costly mistakes, and attract high-paying, loyal clients.

If you’re serious about starting and growing a profitable cleaning business, this kit is your shortcut to success. Why reinvent the wheel when you can hit the ground running with everything you need? Let’s make your cleaning business dreams a reality!

Learn More Here

House Cleaning Business Starter Kit

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The author

For over 30 years, Trisha built and ran her own successful cleaning business, handpicking her schedule and consistently earning $5,000+ a month—all while working part-time as a solo cleaner. Now, she’s here to help you do the same! Whether you’re just starting solo or already have a small team, Trisha’s vast experience can help you grow your business and boost profits without adding more hours. She'll teach you how to avoid common mistakes new cleaning business owners make and run your business profitably from day one. With over three decades of experience, learning from Trisha is the fastest, most reliable way to launch or scale your thriving cleaning business!



Trisha Carinne

Trisha Carinne is a 30+ years successful cleaning business owner

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